Privacy Policy

We hereby inform you about our processing of your personal data and the claims and rights to which you are entitled according to data protection regulations.

Who we are
Jo Neville Photography, a nursery and school photography business.  Our website address is:

Why do we process your data (purpose of processing) and on what legal basis, including consent?
The processing of personal data is carried out for the provision of the photographic services and the associated sale of captured images and their electronic transmission or production on photo products and delivery to customers, and in particular also to carry out our contracts or pre-contractual measures with you, as well as the execution of your orders. The purposes of data processing are primarily obligations arising from the sales contract in which you enter with us by placing an order directly and can include, among other things, reminders of important events or to gain permission of use of photos for marketing and advertising purposes.  If you have given us consent to the processing of personal data for certain purposes (e.g. publication or use of images), the legality of such processing is based on your consent.  This may be via the tick box on your order form or via email.  You may revoke your consent at any time with effect for the future. Please note that the revocation only takes effect in the future. Processing carried out before the revocation remains unaffected. We also process personal data on the basis of legal requirements. For example, we store invoice data (name, address) on the basis of existing legislation, such as the retention obligations.

What personal data we collect and why we collect it
We process the personal data that we receive from you as part of our business relationship. In addition, we process, to the extent necessary for the provision of our services, personal data that we receive from other sources (e.g. our customers as a data processor) in a legally permissible way (e.g. to execute orders either directly or via ‘Got Photo’ online password access ordering system). In the course of ordering directly our processors may also receive data for this purposes, such as companies in the IT services and photographic production. Please note my Privacy Policy for Got Photo system can be found here, if you are ordering through this system, this applies to you.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact me forms
When you complete our contact me form your name and email address are stored securely but not used for marketing purposes.  You will not be added to a mailing list.  Your name and email address are used to reply to your message.

“Cookies” are text files that are stored on your computer that allow an analysis of your use of the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How do I turn off cookies?
You can prevent the storage of cookies by changing the corresponding setting in your browser software; however, we would point out that in this case you may not be able to use all the functions of this website to their full extent.

Embedded content from other websites & Third Party Websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.   Our website may contain links to sites owned and operated by third parties. They have their own privacy policies, and we urge you to review them before browsing those sites. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.  For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.  Order forms sent electronically are retained on a password protected device. Paper order forms are stored in a secured location, where necessary, we process and store your personal data to the extent necessary to comply with our contractual obligations. We hold customer details on the order forms, including your name, child’s name, email address and phone number, this information is used to process your order or to contact you should there be any queries with your order, at no point are your details passed on to a third party.  You are not obliged to provide this information if you do not wish to, we can contact you via the nursery.  Images are kept indefinitely, but will be stored and archived on an encrypted password protected hard drive, unless a request is made by the Nursery Manager or Parent to delete the images.  Please note there is no personal data linked to the images and are identified using a unique numbering system.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who gets your data
Visitor comments on this website may be checked through an automated spam detection service.   In the course of placing direct orders, your data will be received by those who require the data to fulfil our contractual and legal obligations such as photographic labs will receive your images for printing/production.  They do not receive any other personal data.

Policy Changes
We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

If you have any questions regarding this policy please contact us here: